Customer Reviews

“American Floor & Home installed Karastan carpet in my living room, study, and guest bedroom. They were professional, efficient, and careful with my newly painted walls. They cleaned up all the old carpet and debris, vacuumed thoroughly, and did a fantastic job. I love my new carpet!”

Stephanie M.

5 Over 1154 Reviews
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Rep Roy Korenaga gave a fine bid, careful explanation of the contract, the carpet we wanted. The installation crew was
absolutely a pleasure- business-like,hard working, efficient and talented. Communicated clearly,politely, in a friendly tone. Did an
excellent job, cleaned, vacuumed after completion including our
100' long condo hallway and elevator- left not a trace behind.
What a great customer experience!
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Alan and Josh did an excellent job for us! Polite, fun, great craftsmanship and tidy. We would use them again!
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I had an exceptional experience with American Carpet One. Jakob from the sales team visited my home with a curated selection of samples, and alongside my interior designer, we selected the perfect carpet to complement my space. Given the scale of my furnishings, I had concerns about replacing the existing carpet, but Jakob’s confidence and expertise immediately put me at ease.

On installation day, Rob, the foreman, and his highly professional team carefully removed the old carpet and installed my new Berber carpet with precision and care. The project was thoughtfully completed over two days, and the workmanship exceeded my expectations. The entire process was seamless, and the results truly elevated my home. I highly recommend American Carpet One for their professionalism, attention to detail, and outstanding quality.
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I appreciate when people arrive promptly. Better yet when Alan and Josh arrived 5 minutes early! They were both courteous, personable, and professional. They did an excellent job moving my furniture, removing the old carpet and padding, swept up debris before installing new padding and carpet, and putting everything back after vacuuming new carpet! Thank you Alan and Josh. We’re
very happy with our new carpet.
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The guys just finished installing our carpet and it looks great!! I would really like to commend Dion, Chris and Fusi on the job they did. Very professional and are hard workers. They are personable and are great representatives of your company.I would recommend American Floor & Home and suggest they request these guys to install. First rate job!! Mahalo to all.
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These guys, Aris and Dion were very personable and professional. The flooring process was explained in detail, how to clean it, etc. They were patient throughout the 2 days process, despite my cat (s) making their signature imprint on the cement base on the first day of process. I am very please how my floors turned out.
From the initial contact, Jakob (consultant), Randall (moisture test), and Aris and Dion, Mahalo Nui Loa. I appreciate the great customer service.